[INTERVIEW] Moe Ghafari, Founder and CEO of Pointsgram


In the present day, now we have the pleasure of interviewing Moe Ghafari, Co-founder and CEO of Pointsgram Canada. He shares with us what Pointsgram is about and what else they’re working. Thanks Moe for taking the time to reply our questions.

1) Please inform us about your self and your position with Pointsgram?

I’m Moe, the founder and CEO of Pointsgram. With over 20 years of expertise within the know-how sector and energetic involvement in the area people, I’ve all the time contemplated: How can we infuse extra know-how into our native financial system to foster its progress and promote sustainability? After partaking with over 100 native outlets and understanding their challenges, I’ve made it my mission to launch a tech-based firm with three main targets: empower native companies to thrive, encourage shoppers to help native buying, and leverage knowledge insights and analytics to digitally rework all the sector. Moreover, drawing on my deep tech background, I additionally function the CTO of Pointsgram, whereas collaborating with proficient companions to handle different features of the enterprise.

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2) What’s Pointsgram about?

Pointsgram is a know-how startup with a mission to raise native buying experiences. Our cloud-based buyer engagement platform is innovatively designed to unite native companies and amplify the constructive impression of community-based options. With Pointsgram, we collaborate with each native outlets and shoppers.

For native outlets, membership in our community grants entry to instruments akin to buyer rewards, supply administration, buying knowledge evaluation, and focused-targeted channels for engagement and promotion. Our instruments have elevated buyer loyalty, retention, and finally revenues for engaged outlets

For shoppers, we improve their native buying journey with incentives, provides, rewards, with an general money-saving strategy. They now have a rewarding journey the place they accumulate factors at any member store of the community, and redeem factors anyplace within the community as effectively, a real community-based program. Moreover, we commonly interact with the neighborhood to advertise Pointsgram and emphasize the significance of supporting native outlets, showcasing our community members. In reality, our in-person sales space in Mississauga has develop into a preferred spot for pretty neighborhood engagements in one of many main plazas.

3) What ought to Canadians particularly look out for together with your website?

When Canadians are on our user-friendly app, they not solely entry a various array of native provides from close by outlets but additionally contribute to a thriving native financial system. It’s a win-win state of affairs: customers get pleasure from factors, rewards, and unique offers whereas supporting their neighborhood companies.

Our app rewards customers for his or her loyalty and engagement in varied methods. Whether or not it’s by means of buying at any member of our in depth community of native companies, inviting mates to affix our neighborhood, or actively partaking with our on-line content material and in-person occasions, customers have a number of avenues to build up rewards and unlock money-saving choices.

Along with these thrilling options, our customers are introduced with a neighborhood buying map inside the app. This interactive map showcases a variety of buying choices spanning from meals and drinks to distinctive presents, high-quality perfumes, important private care gadgets, tempting sweets, auto outlets, hair salons, and rather more, making their native buying expertise rewarding, handy, and satisfying

4) What are you engaged on going ahead?

We’re all the time striving to introduce new empowering instruments for each our outlets and shoppers. We imagine within the energy of neighborhood, the place everybody shares the identical purpose of supporting native companies and sustainability. As our community continues to develop, we’re targeted on offering outlets with invaluable advertising and marketing insights to assist them make knowledgeable choices primarily based on knowledge. Moreover, we’re addressing key challenges confronted by these outlets, akin to discovering proficient people, enhancing their e-commerce capabilities, and increasing their neighborhood outreach efforts.

From the buyer’s perspective, we’re dedicated to enhancing their expertise by including extra partaking instruments. This contains providing extra rewards, offering entry to a wider vary of outlets inside our community, and serving to them lower your expenses by means of our unique provides and offers. By constantly enhancing and increasing our platform, we goal to create a win-win scenario the place each outlets and shoppers profit from being a part of our neighborhood.

5) Do you’ve gotten any ideas?

Pointsgram originated from a transparent want: native outlets missing digital help and a big inhabitants eager on native buying but additionally looking for financial savings. With a vibrant & wholesome shopper tradition, the native buying market holds immense potential. Let’s collaborate to raise native buying to new heights.

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